Last updated June 26, 2026

Terms of Service and EULA

By creating an account, accepting an invitation, using an external sign-in provider, clicking an acceptance control, or using Carter, the customer agrees to Carter's Terms, Privacy Policy, Privacy Choices notice, and Data Processing Addendum.

License And Ownership

Carter grants a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the service for internal business lead research, qualification, review, export, and approved first-contact outreach workflows. Carter owns the service, software, product design, workflows, prompts, templates, scoring methods, analytics, aggregated data, de-identified data, operational know-how, improvements, and related intellectual property.

Customer Content

Customers retain ownership of submitted content, but grant Carter a worldwide, non-exclusive, royalty-free license to host, copy, transmit, store, parse, transform, analyze, display, create derivative operational outputs from, and otherwise process customer content as needed to provide, secure, maintain, support, improve, and develop the service.

AI And Outreach

AI-assisted outputs may be inaccurate, incomplete, outdated, biased, noncompliant, or unsuitable. Carter does not guarantee lead quality, revenue, deliverability, legal compliance, factual accuracy, reply rates, inbox placement, suitability, or business outcomes. Customers are responsible for reviewing, approving, rejecting, exporting, sending, and using any lead data or outreach.

Restrictions And Suspension

Customers may not resell, reverse engineer, scrape, bypass limits, extract models or prompts, defeat security controls, upload malware, use Carter to build a competing service, or use the service for unlawful, deceptive, abusive, discriminatory, or high-risk activity. Carter may block, limit, suspend, or terminate access for nonpayment, abuse, legal risk, security risk, inaccurate information, or violation of the Terms.

Disclaimers, Indemnity, And Liability Cap

The service is provided as is and as available. To the fullest extent permitted by law, Carter disclaims warranties and excludes indirect, incidental, special, consequential, punitive, lost-profit, lost-data, reputation, opportunity, business-interruption, deliverability, provider-action, and AI-output damages. Carter's total aggregate liability will not exceed the greater of 100 USD or fees paid for the service in the three months before the event giving rise to the claim. Customers indemnify Carter for customer content, outreach, exports, sender accounts, data-rights failures, privacy or spam-law violations, provider violations, breach of terms, and misuse by customer users.